About User Authentication

Siebel CRM has an open authentication architecture that integrates with your selected authentication infrastructure. Siebel CRM supports the following types of user authentication:

• A database security adapter for database authentication

• An LDAP security adapter for LDAP authentication

• Web Single Sign-On (SSO)

• Custom security adapter

  You can develop a custom security adapter using a security adapter SDK, which allows you to implement authentication using products such as RACF, CA-ACF2 or CA-TopSecret.

It is recommended that you implement LDAP authentication or Web SSO authentication. It is simpler to maintain these methods of authentication and to apply account policies to them. For a comparison of the benefits and disadvantages of the supported authentication mechanisms, see Security Adapter Authentication.