Automatic Login

With automatic login, after starting the Siebel application, the end user is automatically logged into all applicable communications systems. Administrators can enable or disable automatic login for all users, or allow each user to specify whether to log in automatically.

When automatic login is in effect, using the Connect command in the File application-level menu in order to log in to a different Siebel database, or in order to log in as a different Siebel user, logs you out of the communications systems and then automatically logs you in again.

Agents who use ACD queues can manually log in to of any of the queues with which they are associated. Agents do this in the Communications options of the User Preferences screen.