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  1. CTI Administration Guide

This topic describes some of the general customization tasks that you can do in Siebel Open UI. It includes the following information:

  • Preparing Siebel Tools to Customize Siebel Open UI

  • Modifying the Application Configuration File

  • Deriving Presentation Models, Physical Renderers, and Plug-in Wrappers

  • Adding Presentation Model Properties That Siebel Servers Send to Clients

  • Configuring Siebel Open UI to Bind Methods

  • Calling Methods for Applets and Business Services

  • Using the Base Physical Renderer Class With Nonapplet Objects

  • Creating Components

  • Customizing How Siebel Open UI Displays Error Messages

  • Customizing Navigation Options

  • Example of Restricting Navigation Options