1. Field Service Integration to Oracle Real-Time Scheduler Implementation Guide
  2. How Siebel CRM Makes Sure Addresses Are Compatible

How Siebel CRM Makes Sure Addresses Are Compatible

Some countries use address formats that include districts, provinces, counties, and so forth. To make these addresses compatible with the address format in Oracle Real-Time Scheduler, the BPEL process performs the following mappings before it calls the Oracle Real-Time Scheduler geocode Web service:

  • Maps county to state

  • Maps province to state

  • Maps district to city

  • Maps metro area to city