How Siebel Field Service Integration to Oracle Real-Time Scheduler Avoids Network Overhead

Reading the Siebel database and updating the employee records, address records, or activity records for each individual record causes network overhead. To avoid this situation, this integration uses a domain value map (DVM) parameter that contains a counter. As long as the counter remains less than a threshold, the service region data transfer flow appends the input of the calling activity with the synchronization message. If the counter reaches the value specified in the parameter, or if it is the last record, then this flow writes all the updates to the Siebel database in a batch.