About Territory Hierarchies and Divisions

A hierarchy is a group of territories and of sales forces (or in Siebel CRM terminology, divisions).

The following image shows an example of a hierarchy with two divisions.

Depending on your business needs, you might choose to have one division in your territory hierarchy or multiple divisions in the territory hierarchy. For large hierarchies, it might be better to set up several divisions. This option gives you more flexibility when running territory alignments. With multiple divisions, you can run an alignment for a whole territory hierarchy or for just one division at a time within a territory hierarchy.

Schematic Example of a Territory Hierarchy Made Up of Two Divisions. This image is labeled Territory Hierarchy A. The image is divided into two sections. On the near side, labeled Division 1, T2 (territory 2) has the following children: T3, T4 and T5. T3 has the following children: T6, T7 and T8. The far side of the image is labeled Division 2. In this image, T20 has the following children: T21 and T22. T21 has the following children: T23, T24, and T25. T22 has the following children: T26, T27, T28, and T29. T23 has the following chilren: T30 and T31. T25 has the following children: T33 and T34.