1. Customer Hub (UCM) Master Data Management Reference
  2. About List Management in Oracle Customer Hub (UCM)

About List Management in Oracle Customer Hub (UCM)

Oracle Customer Hub (UCM) allows the business user to perform bulk import operations on account and contact records from external systems. The configurable process allows the business user to import from the following file formats: delimited text files (such as CSV, tab delimited, fixed width, or other delimiter) and XML files. The automated process consists of two steps:

  • A list import into SDH (Source Data History) tables.

  • A batch process that calls existing Oracle Customer Hub (UCM) services for data cleansing, data matching, and survivorship. These processes identify the best version record before committing the record to a base table. The best version record can then be published to all subscribing systems.