About System Preferences for Oracle Customer Hub (UCM)
Oracle Customer Hub (UCM) system preferences control how Oracle Customer Hub (UCM) operates and what functionality is enabled in the environment. You might want to review the default settings and modify these as appropriate, depending on your business needs. For more information on setting system preferences, see Siebel Applications Administration Guide.
To set system preferences for Oracle Customer Hub (UCM)
Navigate to Administration - Application, then System Preferences.
Query for the values listed in the following table.
System Preference Default Value Description Enable CDM Cleanse 1
Account
Turns on CDM Cleanse for the Account object.
Enable CDM Cleanse 2
Contact
Turns on CDM Cleanse for the Contact object.
Enable CDM EM 1
Account
Turns on CDM Exact Match for the Account object.
Enable CDM EM 2
Contact
Turns on CDM Exact Match for the Contact object.
Enable CDM Match 1
Account
Turns on CDM Match for the Account object.
Enable CDM Match 2
Contact
Turns on CDM Match for the Contact object.
Enable Child Cross Referencing
FALSE
Enables or disables cross-reference functionality on child records.
Enable Survivorship Engine 1
Account
Enables survivorship on the Account object.
Enable Survivorship Engine 2
Contact
Enables survivorship on the Account object.
Enable Survivorship Engine 3
Household
Enables survivorship on the Account object.
Enable Entity Survivorship
FALSE
Enables survivorship of child records.
Enable UCM Processes
FALSE
Set this value to True to enable integration with other applications and Oracle Customer Hub. For more information, see About the Integration of Oracle Customer Hub (UCM) with Siebel Business Applications.
UID Generation Service
FINS Teller Converter Extensions: GenerateID, and DType|GUID.
The business service name, method, and input combination to generate a unique ID value. It is used by both UCM Transaction Manager and UI Interaction service.
Unique Id: Account
Party UId
Unique ID field for account. It is used with UCM Transaction Manager and UI Interaction service.
Unique Id: Contact
Party UId
Unique ID field for contact. It is used with UCM Transaction Manager and UI Interaction service.
Unique Id: FINCORP Account
Account Number
Unique ID field for the Financial account. It is used with UCM Transaction Manager and UI Interaction service.
Unique Id: Household
Party UId
Unique ID field for household. It is used with UCM Transaction Manager and UI Interaction service.