Regenerating the custrep.dat File

Use this procedure to regenerate the custrep.dat file.

To regenerate the custrep.dat file

  1. On the Siebel Server where the Siebel Database Configuration Utilities files are installed, navigate to the following location:

    Windows: SIEBEL_ROOT\bin

    UNIX: $SIEBEL ROOT/bin

  2. Run the following command:

    repimexp /a e /u DatabaseOwner /p Password /c "ODBCDataSource" /d TableOwner 
    /r "New Customer Repository" /f DBSRVR_ROOT\DatabasePlatform\custrep.dat /l SiebelLogDir\exprep.log 

    where:

    • DatabaseOwner is the Siebel database Administrator account name.

    • Password is the Siebel database Administrator account password.

    • ODBCDataSource is the ODBC name for connecting to the database. Enclose the name in quotes.

    • TableOwner is the Siebel table owner name.

    • DBSRVR_ROOT is the absolute path to the Siebel Database Configuration Utilities installation directory. The example shows Windows path syntax. On UNIX systems, use UNIX path syntax.

    • DatabasePlatform is the Siebel Database Configuration Utilities directory name for the database, that is, DB2390.

    • SiebelLogdir is the path to the directory where you want the output log placed. The example shows Windows path syntax. On UNIX systems, use UNIX path syntax.

  3. After the command completes, review the output logs for errors. If the log indicates there are errors, create a service request (SR) on My Oracle Support. You can log service requests by accessing My Oracle Support (Service Request tab), or by using your existing phone support numbers to contact Oracle Global Customer Support.