Contents

• Title and Copyright Information
• Preface

1 What’s New in This Release

• What’s New in Siebel CRM 20.1 Update
• What’s New in Siebel CRM 19.1 Update

2 About Siebel eScript

• About Siebel eScript
• Overview of Siebel eScript
  • About the Script Assist Utility
• About Data Types and Numbers
  • About Primitive Data Types
    • Bool Data Type
    • Chars Data Type
    • Float Data Type
    • Undefined Data Type
  • About Composite Data Types
    • Overview of the Object Data Type
    • Boolean Data Type
    • String Data Type
    • Number Data Type
    • Array Data Type
    • Null Data Type
    • Other Object Types That Siebel eScript Supports
  • Properties and Methods of Common Data Types
  • How Siebel eScript Converts Data Types
    • Concatenation Can Cause a Conversion
    • Setting the Data Type Can Cause a Conversion
  • About Numbers
    • Integer Numbers
    • Hexadecimal Numbers
    • Octal Numbers
    • Floating Point Numbers
    • Floating Decimal Numbers
    • Scientific Numbers
    • NaN Numbers
    • Numeric Constants
• About Functions and Methods
  • Example of a Function
  • About Function Scope
  • The Arguments Property of a Function
  • About Recursive Functions
  • Error Checking with Functions
  • Where Data Resides

3 Using Siebel eScript

• Using Siebel eScript
• Using Operators in Siebel eScript
  • Overview of Mathematical Operators
  • Using a Shortcut Operation to Do an Arithmetic Operation
  • Modifying the Sequence That Siebel eScript Uses to Evaluate an Expression
  • Using Logical Operators and Conditional Expressions
    • Example of Using Logical Operators and Conditional Expressions
    • Using the Equality Operator with a Strongly Typed Variable
  • Increasing or Decreasing the Value of a Variable
  • Using Less Code to Write an Else Statement
    • Examples of Using the Conditional Operator
  • Concatenating Strings
    • Examples of Concatenating Strings
  • Using a Bit Operator
• Coding with Siebel eScript
  • Using Script Libraries
    • Example of Calling a Business Service Function
    • Example of a Creating Custom Method for a Business Service
    • Displaying a Custom Method in Script Assist
  • Using Strongly Typed and Typeless Variables
    • Creating a Strongly Typed Variable
    • Creating a Typeless Variable
  • Declaring and Using Variables
    • About Local and Global Variables
    • Using a Local Variable Is Preferable to Using a Global Variable
    • Example of Declaring Local and Global Variables
    • Declaring a Variable
    • Declaring a Variable In a Statement Block
  • Determining the Data Type of a Variable
  • Passing a Value to a Function
    • Passing a Value Through a Variable
    • Passing a Value Through a Reference
  • Preventing a Floating-Point Error
  • Using the Literal Value of a Special Character
  • Running Browser Script When Siebel CRM Starts a Siebel Application
  • Releasing an Object from Memory
  • Monitoring the Performance of Your Script
• Guidelines for Using Siebel eScript
  • Make Sure You Use the Correct Format for Names
    • Special Characters
    • Reserved Words
  • Make Sure You Use the Correct Case
  • Use Expressions, Statements, and Statement Blocks
    • Running Statements In a Loop
  • Use a Primitive Data Type Instead of an Object Data Type
  • Use White Space to Improve Readability
    • Using White Space in a String Literal Can Cause Errors
  • Use Comments to Document Your Code
  • Make Sure the JavaScript Interpreter Can Run a Function

4 Statements Reference

• Statements Reference
• Break Statement
• Continue Statement
• Do While Statement
• For Statement
• For In Statement
• Goto Statement
• If Statement
• Switch Statement
• Throw Statement
• Try Statement
• While Statement
• With Statement

5 Methods Reference

• Methods Reference
• Overview of Methods Reference
  • Usage of the Term Put
• Array Methods
  • Overview of Array Methods
    • Example of Using an Array
  • About Array Functions
  • About Associative Arrays
    • Example of Using an Associative Array
  • Add Array Elements Method
  • Concatenate Array Method
  • Create Array Elements Method
  • Delete Last Array Element Method
  • Get Largest Array Index Method
  • Get Subarray Method
  • Insert Array Elements Method
  • Reverse Array Order Method
  • Shift Array Left Method
  • Shift Array Right Method
  • Sort Array Method
• String Methods
  • Overview of String Methods
    • How Siebel eScript Handles Special Characters In a String
  • Change String to Lowercase Method
  • Change String to Uppercase Method
  • Create String From Substring Method
  • Create String From Unicode Values Method
  • Get Character From String Method
  • Get Unicode Character From String Method
  • Get Regular Expression From StringVar Method
  • Get String Length Method
  • Parse String Method
  • Replace String Method
  • Search String for Substring Method
  • Search String for Last Substring Method
  • Search StringVar for Regular Expression Method
• BLOB Methods
  • About the BLOB Descriptor
    • Example of Using a BLOB Descriptor
    • Values You Must Use with a BLOB Descriptor
  • Get BLOB Data Method
  • Get BLOB Size Method
  • Write BLOB Data Method
• Buffer Methods
  • Overview of Buffer Methods
  • About Buffer Constructors
  • Create Buffer Method
  • Get Buffer Data Method
  • Get Cursor Position Value From Buffer Method
  • Get String From Buffer Method
  • Put String in Buffer Method
  • Put Value in Buffer Method
  • Write Byte to Buffer Method
  • Buffer Size Property
  • Cursor Position in Buffer Property
  • Data in Buffer Property
  • Use Big Endian in Buffer Property
  • Use Unicode in Buffer Property
• Date and Time Methods
  • Overview of Date Methods
    • Format for Calling a Date Method
    • Caution About Using Two-Digit Dates
    • Values for Dates and Times
  • About the Date Constructor
  • Convert Date and Time to String Method
  • Convert Date to Integer Method
  • Convert Date String to Date Object Method
  • Convert Date to GMT String Method
  • Convert Integer Date to JavaScript Date Method
  • Get Day of Month Method
  • Get Day of Week Method
  • Get Full Year Method
  • Get Hours Method
  • Get Milliseconds Method
  • Get Minutes Method
  • Get Month Method
  • Get Seconds Method
  • Get Time Method
  • Get Time Zone Offset Method
  • Get Year Method
  • Set Date Method
  • Set Full Year Method
  • Set Hours Method
  • Set Milliseconds Method
  • Set Minutes Method
  • Set Month Method
  • Set Seconds Method
  • Set Time Method
  • Set Year Method
• UTC Methods
  • Convert UTC Date to Readable Date Method
  • Get UTC Date Method
  • Get UTC Day of Month Method
  • Get UTC Day of Week Method
  • Get UTC Full Year Method
  • Get UTC Hours Method
  • Get UTC Milliseconds Method
  • Get UTC Minutes Method
  • Get UTC Month Method
  • Get UTC Seconds Method
  • Set UTC Date Method
  • Set UTC Full Year Method
  • Set UTC Hours Method
  • Set UTC Milliseconds Method
  • Set UTC Minutes Method
  • Set UTC Month Method
  • Set UTC Seconds Method
• Global Methods
  • Overview of Global Methods
  • Create COM Object Method
  • Get Array Length Method
  • Set Array Length Method
  • Undefine Method
• Conversion Methods
  • Overview of Conversion Methods
  • Convert String to Floating-Point Number Method
  • Convert String to Integer Method
  • Convert Number to Exponential Notation Method
  • Convert Number to Fixed Decimal Method
  • Convert Number to Precision Method
  • Convert Special Characters to URL Method
  • Convert Unicode to ASCII Method
  • Convert Value to Boolean Method
  • Convert Value to Buffer Method
  • Convert Value to Bytes Method
  • Convert Value to Integer Method
  • Convert Value to Integer 32 Method
  • Convert Value to Unsigned Integer 16 Method
  • Convert Value to Unsigned Integer 32 Method
  • Convert Value to Number Method
  • Convert Value to Object Method
  • Convert Value to String Method
  • Evaluate Expression Method
• Data Querying Methods
  • Is Defined Method
  • Is Finite Method
  • Is NaN Method
  • Exception Object
  • Function Object
    • Length Property of a Function Object
    • Return Statement of a Function Object
• Mathematical Methods
  • Overview of Mathematical Methods
  • Properties of the Math Object
    • Base E Property
    • Logarithm 2 E Property
    • Logarithm 10 E Property
    • Natural Logarithm 2 Property
    • Math Natural Logarithm 10 Property
    • PI Property
    • Square Root 1/2 Property
    • Square Root 2 Property
  • Get Absolute Value Method
  • Get Arc Cosine Method
  • Get Arcsine Method
  • Get Arctangent Method
  • Get Arctangent 2 Method
  • Get Ceiling Method
  • Get Cosine Method
  • Get Exponential Method
  • Get Floor Method
  • Get Logarithm Method
  • Get Maximum Method
  • Get Minimum Method
  • Get Quotient Method
  • Get Random Number Method
  • Get Remainder Method
  • Get Sine Method
  • Get Square Root Method
  • Get Tangent Method
  • Raise Power Method
  • Round Number Method
• Regular Expression Methods
  • Overview of Regular Expression Methods
  • Properties of Regular Expressions
    • Regular Expression Global Property
    • Regular Expression Ignore Case Property
    • Regular Expression Multiline Property
    • Regular Expression Source Property
  • Compile Regular Expressions Method
  • Get Regular Expression from String Method
  • Is Regular Expression in String Method
• Siebel Library Methods
  • Siebel Library Call DLL Method
  • Siebel Library Get Pointer Address Method
  • Siebel Library Peek Method
  • Siebel Library Write Data Method
• Custom Methods
  • Overview of Custom Methods
  • How the Constructor Function Creates an Object
    • Example of Using a Constructor Function
  • How a Function Is Assigned to an Object
  • About Object Prototypes
    • How an Object Prototype Conserves Memory
    • Example of Using an Object Prototype
    • Adding Methods and Data to an Object Prototype

6 C Language Library Reference

• C Language Library Reference
• Overview of the Clib Object
  • Using Siebel eScript Methods Instead of Clib Methods
• Clib File and Directory Methods
  • Overview of Clib File and Directory Methods
  • Clib Close File Method
  • Clib Create Temporary File Method
  • Clib Create Temporary File Name Method
  • Clib Delete File Method
  • Clib Lock File Method
  • Clib Open File Method
  • Clib Rename File Method
  • Clib Reopen File Method
  • Clib Change Directory Method
  • Clib Create Directory Method
  • Clib Get Current Working Directory Method
  • Clib Remove Directory Method
• Clib File Input and Output Methods
  • Overview of Clib File Input and Output Methods
  • Format Characters for Methods That Print and Scan
    • Format Characters for Methods That Print
    • Format Characters for Methods That Scan
  • Clib Clear Buffer Method
  • Clib End of File Method
  • Clib Get Character Method
  • Clib Get Characters to Next Line Method
  • Clib Get Cursor Position Method
  • Clib Get Relative Cursor Position Method
  • Clib Move Cursor to Beginning of File Method
  • Clib Read From File Method
  • Clib Restore Cursor Position Method
  • Clib Set Cursor Position Method
  • Clib Scan and Convert File Method
  • Clib Scan and Convert from Input Device Method
  • Clib Unget Method
  • Clib Write Character Method
  • Clib Write Formatted String Method
  • Clib Write String to File Method
  • Clib Write to File Method
• Clib String Methods
  • Clib Append String Method
  • Clib Compare Strings Method
  • Clib Convert String to Lowercase Method
  • Clib Copy String Method
  • Clib Get Formatted String Method
  • Clib Get Last Substring Method
  • Clib Get Substring Method
  • Clib Search String for Character Method
  • Clib Search String for Character Set Method
  • Clib Search String for Not Character Set Method
  • Clib Write Formatted String Method
• Clib Buffer Methods
  • Clib Get Memory Method
  • Clib Compare Memory Method
  • Clib Copy Memory Method
  • Clib Set Memory Method
• Clib Mathematical Methods
  • Clib Create Random Number Method
  • Clib Divide Method
  • Clib Get Floating Point Number Method
  • Clib Get Hyperbolic Cosine Method
  • Clib Get Hyperbolic Sine Method
  • Clib Get Hyperbolic Tangent Method
  • Clib Get Integer Method
  • Clib Get Normalized Mantissa Method
  • Clib Initialize Random Number Generator Method
• Clib Date and Time Methods
  • Overview of Clib Date and Time Methods
  • About the Objects That Each Clib Time Method Returns
  • Clib Convert Integer to GMT Method
  • Clib Convert Integer to Local Time Method
  • Clib Convert Time to Integer Method
  • Clib Convert Time Object to Integer Method
  • Clib Get Date and Time Method
  • Clib Get Formatted Date and Time Method
  • Clib Get Local Date and Time Method
  • Clib Get Difference in Seconds Method
  • Clib Get Tick Count Method
• Clib Character Classification Methods
  • Overview of Clib Character Classification Methods
  • Clib Is Alphabetic Method
  • Clib Is Alphanumeric Method
  • Clib Is ASCII Method
  • Clib Is Control Method
  • Clib Is Digit Method
  • Clib Is Lowercase Method
  • Clib Is Printable Method
  • Clib Is Printable Not Space Method
  • Clib Is Punctuation Mark Method
  • Clib Is Space Method
  • Clib Is Uppercase Method
  • Clib Is Hexadecimal Method
• Clib Error Methods
  • Clib Clear Error Method
  • Clib Get Error Number Method
  • Clib Get Error Message Method
  • Clib Save Error Message In String Method
  • Clib Error Number Property
• Other Clib Methods
  • Clib Convert Character to ASCII Method
  • Clib Modify Environment Variable Method
  • Clib Get Environment Variable Method
  • Clib Send Command Method
  • Clib Search Array Method
  • Clib Sort Array Method

7 Siebel eScript Quick Reference

• Siebel eScript Quick Reference
• File and Directory Methods
  • File Manipulation Methods
  • File Manipulation Methods
  • Directory Manipulation Methods
• String Methods
• Array Methods and Properties
• Mathematical Methods and Properties
  • Numeric Methods
  • Trigonometric Methods
  • Mathematical Properties
• BLOB Methods
• Date and Time Methods
• Buffer Methods and Properties
• Siebel Library Methods
• Conversion Methods
• Character Classification Methods
• Error Handling Methods
• Other Methods

8 Compilation Error Messages

• Compilation Error Messages
• Formats That This chapter Uses
• Format Error Messages
• Semantic Error Messages
• Semantic Warnings
• Preprocessing Error Messages