Adding the New Value

Complete the following procedure to add a new value to an existing list of values.

Note: The ability to edit LOVs (create, edit, or inactivate Workspace-enabled seed data) in the UI in Runtime Repository (RR) environments, such as QA and Production, is supported in Siebel CRM 19.3 update and later releases.

To add a new value to an existing list of values

  1. Navigate to the Administration - Data screen, then the List of Values view.

  2. Create a new record by completing the fields described in the following table. For a description of all other list of values fields, see List of Values Fields.

    Field Comments

    Type

    Select a type for the list of values. For example, select SRV_AGREE_TYPE.

    Display Value

    Type in the new value for the list of values. For example, Bronze.

    Language Independent Code

    Type in the Language Independent Code (LIC) for the list of values. To help with multilingual deployments, it is recommended that the LIC be a capitalized version of the Display Value. For example, BRONZE.

    Note: The combination of list of values Type field, Display Name field, and Language Independent Code field must be unique.

    Order

    Type in a number to indicate the numerical order in which the value appears in a list. For example, if the order numbers for Gold and Silver are 1 and 2, then the order number for Bronze could be 3.

  3. Clear the LOV cache by clicking Clear Cache.

    For more information on the LOV cache, see Clearing the Cache.

    After you have cleared the cache, you can navigate to a screen and select the new value in the related list. For example, you can navigate to the Accounts screen, select a record from the Accounts list, and then select Bronze in the Service Agreement Type list for the record.