Configuring D&B Integration

The following table provides general guidance about configuration.

If You Must Customize the…	Then…
Single task server processes for D&B Update Manager (D&B) or D&B Update Manager (Siebel)	Edit the dnbmaps.sql file in the …\siebelserver\SQLTEMPL directory.
Multiple task server processes for D&B Update Manager (D&B) or D&B Update Manager (Siebel)	Edit the dnbmaps.tsq file in the …\siebelserver\SQLTEMPL directory.
Account promotion	Configure the maps listed in Field Mapping for Account Promotion and Prospect Lists. Determine and make corresponding changes, if necessary, in the update server processes.

Specific configuration topics include:

• Update Server Process Configuration

• Account Promotion and Prospect List Creation Configuration

• Running the D&B Update Manager (D&B) Process Without Updating or Deleting Existing Data

• Running the D&B Update Manager (Siebel) Process Without Updating Account Name

• Running the D&B Update Manager (Siebel) Process Without Updating Account Location (Single Task)

• Running the D&B Update Manager (Siebel) Process Without Updating Account Location (Multiple Task)

Tip: When debugging in your test environment, increase the event log level to 4 to see more details in the log file. However, it is strongly recommended that you set the level to 1 (the default) when you run in a production environment to prevent the log file from overflowing. For information about event logging, see Siebel System Monitoring and Diagnostics Guide.