Exiting Rollback Mode

The following procedure describes how to exit or come out of rollback mode by using the Activate button to activate the latest version of an application on which, for example, an incremental migration containing fixes has completed successfully.

If the rollback was carried out by setting the WorkspaceBranchName component level parameter, then to exit rollback, you must reset the component parameter to MAIN without any version. Use the following command to start the application with the latest version of Workspace MAIN:

change param WorkspaceBranchName=MAIN for comp SCCOBjMgr_enu

Note: Only administrators can perform this task. The Activate button is enabled only for RR environments (such as, QA or production) containing more than one Workspace version. It is disabled for DR (development) environments.

To exit rollback mode

1. Log in to the Siebel application.

2. Click the cube icon on the application banner to navigate to the Workspace Dashboard view.

3. Select the latest Workspace version containing, for example, all recent fixes and then click Activate to activate that Workspace version.

4. Log out of the application and then back in again.

   Doing this brings the application out of rollback mode (if applicable) and into normal mode immediately without any downtime. Activating the latest Workspace version switches the application into normal mode always regardless of whether the application was in rollback mode or not.

   Note: Normal mode is where the (stable version of an) application’s metadata is deployed.

   All active user sessions will have to log out of the application and then back in again to load the newly activated version set by administrators. There is no need to restart the Application Object Manager component or Siebel Server services to reflect changes.