Managing Lease and Loan Accounts

This chapter provides information about standard Siebel Automotive functionality for managing lease and loan accounts. It consists of the following topics:

• Scenario for Working with Lease and Loan Accounts

• Lease and Loan Accounts Process Workflow

• Process of Administering Financial Accounts

• About Financial Accounts

• Creating a Financial Product

• About Adding Financial Accounts

• Adding a Financial Account

• Process of Viewing Asset Finance Information

• Viewing Account Information

• Viewing Contacts

• Viewing Contact Address Information

• Viewing Contracts

• Viewing Vehicles Associated with a Financial Account

• Viewing Manufacturer and Dealer Options

• Viewing Originating Dealer Information

• Viewing Partner and Dealer Employees

• Process of Working with Title Information

• Viewing Title Information

• Viewing Title Detail Information for a Vehicle

• Querying for Delinquent Titles

Note: Your company’s application configuration and business processes may differ from the procedures or business scenarios presented in this chapter.