Synchronous Assignment Manager Requests Business Service

The Synchronous Assignment Manager Requests business service can use Assignment Manager rules to assign an object. This service includes one method, named Assign. The Assign method sends a request to the assignment manager server component. For more information, see Siebel Assignment Manager Administration Guide.

Arguments

The following table describes the arguments for the Assign method of the Synchronous Assignment Manager Requests Business Service.

Argument Description

Assignment Object Name

(Required) The object that Siebel CRM must assign.

Object Row ID

(Required) The Row Id of the object that Siebel CRM must assign. To assign the work item for the Workflow Process, you can set this argument to the Object Id process property.

Reply

An output argument of this method.

Avoiding Errors Due to Locked Records

The Synchronous Assignment Manager Requests business service attempts to assign records that meet the appropriate criteria, even if they are locked. To prevent an error in a Workflow Process that a locked record causes, you can create a condition in the Workflow Process or Workflow Policy that skips a record that does not meet the following condition: