Overview of Logging Mechanism

Reliable data flow between mission critical clinical systems is crucial for Life Sciences customers to enable real-time updates and decision making. When issues arise with integrations through transmission failures, CTMS admins require easy access to the integration issues to enable rapid resolution.

This feature enables CTMS Administrators, who can setup one or more integrated systems, to have easy and quick access to the logs. By doing this they can easily investigate during error scenarios, providing detailed problem statements to Support groups when logging the tickets, ultimately leading to the faster resolution of issues.