About Fraud Profiles in Siebel Communications

A fraud profile contains information about the fraud status of a customer account. End users can set up thresholds that, when exceeded, trigger the creation of a fraud alert.

The following describes some fields in the Fraud Profiles form.

Field	Comments
Max Duration of Calls	Maximum time that is allowed for a call.
Max Number of Calls	Maximum number of calls that the customer can make in a given period.
Max Value of Calls	Cost of the calls, in the appropriate currency.
Daily Threshold	Threshold limit for the calls the customer can make in a day.
Domestic Threshold	Threshold limit for the domestic calls the customer can make.
International Threshold	Threshold limit for the international calls the customer can make.
Credit Threshold	Amount of credit the account is allowed.
Sensitive Number Threshold	Threshold limit for calls that the customer can make to sensitive numbers. Sensitive numbers might include high-priced calls, such as calls to 900 numbers.
Overflow Value	Overflow allowed for the threshold limits in the Calculator, expressed as a percentage.