1. Communications Guide
  2. Adding an Activity to a Work Order in Siebel Communications (End User)

Adding an Activity to a Work Order in Siebel Communications (End User)

End users can create an activity and associate it with a premises for the following reasons:

  • Remind themselves of procedures related to a premises that they must perform.

  • Communicate procedures related to a work order that other members of the organization must perform.

Activity plans include a list of activities to be completed to resolve a problem. If an appropriate activity template exists, then end users can select the template to populate their activities list with a defined set of activities. Then end users can customize the list, if necessary.