1. Communications Guide
  2. CUT Receive Phone Number Data Workflow

CUT Receive Phone Number Data Workflow

This workflow receives phone number data that is modified in a back-office application because the data must be updated in Siebel Communications.

Workflow Description

This workflow performs the following actions:

  1. Receive Phone Number Update. This step uses the Receive method of the EAI MQSeries Server Transport business service.

  2. Convert to Internal. This step uses the XML Document to Integration Hierarchy method of the EAI XML Converter business service.

  3. Update Phone Number. This step uses the Insert or Update method of the EAI Siebel Adapter business service.