Viewing Outcomes of Account Adjustment Requests

To view the outcome of an account adjustment request, follow this procedure.

To view an account adjustment outcome

1. Navigate to the Credit Management screen, then the Credit Alert List view.

2. Drill down on the alert number of the credit alert.

3. Click the Account Adjustments view tab.

4. In the Account Adjustments list, review the response of the credit management application to the adjustment request, specifically the Status, Amount Approved, and Approval Description fields.

Note: Each adjustment request is accompanied by a single adjustment outcome.