Viewing Outcomes of Adjustment Requests

To view the outcome of an adjustment request, follow this procedure.

To view the outcome of an adjustment request

1. Navigate to the Invoices screen.

2. From the Show drop-down list, select All External Invoices.

3. In the Invoices list, drill down on the invoice number of the invoice.

   The Invoices form appears with the view tabs.

4. Click the Adjustment Requests view tab.

5. In the Adjustment Request list, review the Amount Approved field.

   The fields in this list show the response of external billing application to the bill repayment plan request. The Status field is updated automatically.