Viewing Unbilled Charges in Siebel Communications (End User)

End users can view unbilled charges for an account. The total of all unbilled charges appears in the Billing Portal view, but for a breakdown of the charges, end users can follow this procedure.

Note: You can also begin this procedure from the Billing Portal view. For information, see the table in End-User Views.

To view unbilled charges

  1. Navigate to the Accounts screen, then the Accounts List view.

  2. Drill down on the name of the account.

  3. Click the Unbilled Charges view tab.

    The Unbilled Charges view displays the charges incurred since the last invoice.

    Some fields are described in the following table.

    Field Comments

    Next Invoice Date

    Displays the date the next statement is generated.

    Recurring Charges

    Displays the recurring charges for the current period.

    NonRecurrng Charges

    Displays the nonrecurring charges for the current period.

    Surcharges

    Displays the taxes and surcharges for the current period.

    Total Charges

    Displays the total unbilled charges for the current period. The formula follows: Recurring charges plus nonrecurring charges plus surcharges equal to total charges.