Teller Administration
This ERD (see the following figure) illustrates how Siebel Financial Services supports the administration of a tellers activities at a financial institution branch. A set of employee, transaction, and container limits are defined for each branch, as well as a multiple containers. Each teller is associated with a set of containers, where they execute different activities and service requests for the customer.
The following table lists the entities in this ERD and their corresponding tables.
| Entity | Table |
|---|---|
|
Activity |
S_EVT_ACT |
|
Activity Batch |
S_FN_ACT_BATCH |
|
Activity Settle |
S_FN_ACT_SETTL |
|
Bait |
S_FN_BAIT |
|
Contact |
S_CONTACT, S_PARTY |
|
Container |
S_FN_CONTAINER |
|
Container Limits |
S_FNCONTNR_LMTS |
|
Employee |
S_EMP_PER, S_CONTACT, S_PARTY |
|
Employee Teller Limits |
S_EMP_TLR_LMTS |
|
Holdover |
S_FN_TXN_HLDVR, S_FN_HLDVR_CTF |
|
Organization Unit |
S_ORG_EXT, S_PARTY |
|
Person |
S_CONTACT, S_PARTY |
|
Service Request |
S_SRV_REQ |
|
Transaction Limits |
S_FN_TXN_LMTS |