About Siebel Cloud Manager

SCM is a platform for deploying and managing Siebel CRM containers on Kubernetes clusters, on premises or on cloud. It is built on modern cloud native tooling such as Terraform, Ansible, and so on. It's used for:

  • Automating the deployment and management of Siebel CRM:
    • On a variety of platforms such as:
      • Cloud Native Computing Foundation (CNCF) compliant Kubernetes cluster such as:
        • Oracle Kubernetes Engine (OKE) on Oracle Cloud
        • Oracle Cloud Native Environment (OCNE) on premises or on cloud
        • Red Hat OpenShift, and so on
      • Oracle Compute Cloud@Customer (OC3) in your own data center.
    • With the option to:
      • Migrate existing Siebel CRM environments, on premises or on cloud, to CNCF compliant Kubernetes clusters using the Siebel Lift utility or
      • Create a new greenfield deployment of Siebel CRM. You can perform the greenfield deployment using the default configuration or you can customize the configuration before deployment.
  • Running and maintaining the Siebel CRM Enterprise.
  • Deploying Siebel CRM Upgrade Factory that simplifies Siebel CRM application upgrade process by allowing you to upload your customized, pre-IP2017 repository to run an upgrade and IRM process on Oracle Cloud Infrastructure (OCI).

For more information on CNCF compliant Kubernetes, refer CNCF online documentation.

For more information on OC3, refer Oracle Cloud Compute @Customer.

Note: Read this entire document and related documents and familiarize yourself with the concepts, tools, and methods for deploying Siebel CRM or other applications on CNCF compliant Kubernetes clusters mentioned above or on OC3. Many of the cloud computing principles and capabilities described by the CNCF apply to deploying Siebel CRM containers (referred as Siebel CRM in the document) using SCM. Apart from the Siebel-specific particulars, some such information is beyond the scope of this document.

This topic contains the following sections: