Creating an Attachment
You create an attachment to a record in the Siebel client whose row ID you know.
To create the attachment
In the Siebel client, navigate to a record that can take an attachment, for example, an account.
Choose Help, then About Record from the application-level menu to obtain the row ID of the record.
Drill down on the record, then select the Attachments tab.
Add an attachment to the record if none exists.