Using MIME Messages to Exchange Attachments

To send or receive file attachments using MIME messages, Siebel EAI uses the MIME Hierarchy Converter and MIME Doc Converter.

You must perform the following procedures to use MIME to exchange attachments between Siebel CRM and another external system:

• Create an attachment integration object using the EAI Siebel Wizard business service.

  For information, see Creating an Attachment Integration Object.

• Create an inbound or outbound workflow.

  For information, see Creating Workflow Examples.

• Test your workflow using the Workflow Simulator.

  For information, see Business Processes and Rules: Siebel Enterprise Application Integration.