Setting Up Statement Profiles for Secondary Bill Recipients

In addition to the primary bill recipient listed in the Billing Profile, you can designate one or more contacts as secondary bill recipients for an account, by setting up a statement profile record for each recipient. If your Siebel application is integrated with Oracle Utilities Customer Care and Billing through the customer data synchronization PIP, then updates made to the statement profile records in your Siebel application are synchronized to Oracle Utilities Customer Care and Billing. For more information about PIPs, see About Integration of Siebel Energy with Oracle Utilities Customer Care and Billing.

To create a statement profile for a bill recipient

1. Follow the steps of Creating and Updating a Profile in Siebel Energy (End User).

2. In the link bar of the Profiles view, click Statement Profile.

3. In the Statement Profile subview, perform one of the following steps:

   • In the Statement Profile History list, add a record.

   • In the drop-down list, select Statement Profile and add a record in the form.

4. Complete the fields as necessary.

   Some fields are described in the following table.

   Field	Comments
   Contact Last Name	Select the name of the statement recipient.
   Address	Select the address to which the statement is sent. The contact that you select determines the street addresses that are available for selection.
   Bill Type	Select the type of statement to send to the recipient. Selection options are Detail and Summary.
   Email Bill To	Type the email address to which to send the statement.
   Bill Media	Select the media for the statement.
   Vendor	Type the organization that might issue the statement.
   Language	Select the three-letter code for the language in the statement.

5. Repeat Step 4 for each secondary bill recipient you want to associate with the account.