Creating an Assign Voucher Action

Use the following procedure to create an assign voucher action that assigns an electronic voucher for redeeming a product or service.

Before you create a promotion that uses this action, you must create the voucher. For more information, see Creating Vouchers for Loyalty Members.

To create an assign voucher action

1. Navigate to the Loyalty Promotions Administration screen.

2. In the Promotions list, select the promotion for which you want to create an action and then drill down on the Promotion Number (#) field.

3. If the Active check box is selected on the promotion form that opens, then click Modify.

4. Go to the Rules view tab.

5. Select a rule, drill down on the rule's Name field, and then go to the Actions view tab.

6. Add a new record to the Actions list - complete the necessary fields as shown in the following table.

   Field	Description
   Type	Select Assign Voucher.
   Voucher	Select the voucher that is assigned. The list displays all the products that are set up as electronic vouchers.
   Voucher Quantity	Select a number to specify how many of these vouchers are assigned. The default is 1.
   Use From Transaction	Select this check box if either of the following statements applies: The redemption transaction uses an electronic voucher for the product and a promotion is applied on the transaction to assign the voucher. Note: If this transaction is set up with a product of type of electronic voucher, then the promotion must have the Use From Transaction flag checked so that, when the member redeems this product, Siebel Loyalty automatically issues a voucher to the member. To assign more than one voucher to a member, specify the required number in the Quantity field of the transaction record. The Quantity field is not displayed in the user interface by default so you must use Tools to expose the field in the transaction applet, then deliver the changes to the Siebel runtime repository. For additional information on configuring applets, see Configuring Siebel Business Applications. The transaction has a bundled product which includes an electronic voucher. For example, if a member redeems a one day Compact Car, then the product selected is: 1-Day Compact Car.

7. Complete the optional fields in the Discount Type area, described in the following table, only if you want to create a voucher that is a discount amount, such as $20 discount or 10% discount.

   Field	Description
   Discount Type	Select Absolute Value or Percentage to determine whether the discount gives a cash voucher or a percentage discount.
   Object	Optional. Specify the object that the discount is calculated from. Possible objects are Transaction, Member, Promotion, Formula or Custom. Do not use Distance, Member Tier, Partner or Product attributes.
   Attribute	Optional. Specify the attribute of the object that the discount is calculated from. The attribute must be of the number or integer type.
   Operator	Optional. Select the operator used to calculate the discount. If the discount is an absolute value, then the valid operators are Add, Multiply, Divide, or Subtract. If the discount is a percentage, then the operator must be Multiply.
   Currency	Select one of the following: The value by which the Attribute is modified based on the operator, if you have entered the Object, Attribute, and Operator. The absolute value of the voucher if the Object, Attribute and Operator are null. This field is available and is required if the Discount Type is Absolute Value.
   Voucher Discount Value	Select one of the following: The value by which the Attribute is modified based on the operator, if you have entered the Object, Attribute, and Operator. The absolute value of the voucher if the Object, Attribute and Operator are null. This field is available and is required if the Discount Type is Percentage.