Overview of Transaction Simulation

Transaction simulation can help you understand the impact that promotions will have on Siebel Loyalty transactions when the promotions are made active. Transaction simulations can be created from the following sources:

• Single new transaction

• Transactions imported from other sources in CVS or XML formatted files

• Set of transactions that have already been processed

The information summary in the output of transaction simulation includes:

• Failed promotions

• Transaction summary

• Successful promotions

• Not Qualified promotions

Each of these summary sections contains detailed information about the number or points accrued or redeemed and about vouchers used if same voucher is assigned for all transactions. Other action results, such as attribute updates are summarized separately.

For successful promotions, the output contains a detailed summary of the rules, criteria and actions that were processed for successful promotions. For promotions that returned a Not Qualified status, the output includes reasons why the rules did not qualify and why the criteria failed.

The output is called an engine waterfall, because it shows all the steps that the Siebel Loyalty engine took to calculate the final value of the promotion for that transaction.

The simulation result can be saved as XML files. For information about configuring the path location where these files are saved, refer to Configuring Summary XML File Destinations for Simulations.