Viewing Loyalty Members’ Attributes

Attributes are used in the rules that calculate promotions. They can also be used to track many member behaviors, such as:

• The number of flights a member took

• The number of times a member purchased a specific product

• The number of nights a member stayed in a hotel

In the Member Attributes view, the user can see all attributes that are being tracked for a given member and see the member’s progress against these attributes. For more information about defining attributes, see Creating Attributes for Loyalty Programs.

To view a member’s attributes

1. Navigate to the Loyalty Members screen.

2. In the Members list, click the Member Number (#) of the member whose attributes you want to view.

3. Click the Member Attributes view tab.