How an External Application Communicates with a Siebel Application

COM Data Control is a type of Siebel Object Interface that allows an external application to connect and communicate with the Siebel Application Object Manager, which is a multithreaded, multiprocess application server that hosts Siebel business objects and allows session connections with Siebel clients. This connection allows the external application to access Siebel business objects. The Siebel Internet Session Network API (SISNAPI) protocol allows this communication.

The following image illustrates how an external application uses COM Data Control to communicate with the Siebel application.

How an External Application Uses COM Data Control: This image is described in the surrounding text.

To use COM Data Control to develop a Siebel application, you must install, configure, and make sure Siebel CRM is running a Siebel Application Object Manager on a Siebel Server. For more information, see Siebel System Administration Guide.

For information about the SISNAPI protocol, see Siebel Deployment Planning Guide.