Activating Siebel Public Sector Workflows

Activating Siebel Public Sector workflows allows users to perform numerous tasks in Siebel Public Sector. For more information about the Siebel Public Sector workflows, including the name and purpose of each workflow, see Public Sector Workflows.

Note: If you are implementing the DIV-based embedded interview feature for Siebel Public Sector Self Service, then you might be using workflows that are described in Siebel Self Service Administration Guide. This book also describes some of the configuration tasks required for implementing this feature.

You have to activate Siebel Public Sector workflows only once for a database. For more information about working with workflows, see Siebel Business Process Framework: Workflow Guide.

This task is a step in Roadmap for Administering Siebel Public Sector.

To activate Siebel Public Sector workflows

  1. Navigate to the Administration - Business Process screen, Workflow Deployment, and then the Active Processes view.

  2. In the Active Workflow Processes list, query for the appropriate workflow names, and check the status of each workflow.

    If any of the required workflows are not returned, then the workflows are not yet activated.

  3. If a required workflow is not yet activated, see Siebel Business Process Framework: Workflow Guide to activate them.