Adding Serial Number Buttons to the User Interface

Using Serial Number buttons, you can give the users the option to serialize items (for example, leads) in the user interface. To view an example of a Serial Number button, navigate to the Evidence screen, Evidence List, and then the Attachments view. For more information about editing applet layouts, views, and screens, see Configuring Siebel Business Applications.

To add a Serial Number button to the Leads screen, perform the following tasks:

1. Checking Configuration on PUB Lead Business component

2. Creating and Configuring New Serialization Applet

3. Defining Business User Properties

These tasks assume that you disabled automatic serialization on leads. For more information, see Disabling Automatic Serialization.