Tax Case Correspondence

When correspondence is generated using Oracle’s Siebel Correspondence, an activity record of type correspondence is automatically created and associated with the citizen record. For example, case workers might use Siebel Correspondence to a mail reminder notice with tax return forms to citizens who did not file a tax return for the tax period. For more information about using Oracle’s Siebel Correspondence, see the correspondence topic in Siebel Correspondence, Proposals, and Presentations Guide.