About Inbound Activity Filtering

By default, the inbound activity filtering feature is disabled and all of a sync-enabled user’s calendar (and task) records are synchronized. No user action is required.

However, if the administrator enables inbound activity filtering, sets the Calendar domain’s synchronization option to Full Sync, and sets field default values for the purpose of preventing indiscriminate synchronization, then inbound activity filtering directs SSSE to synchronize only the Exchange calendar records that have certain predefined values in a predefined field.

The Microsoft Exchange field that is examined for these values is whichever field is mapped to the Siebel field Activity Type. By default, the Category field in Microsoft Exchange is the field that is mapped to Activity Type, but an administrator can configure a different field to map to Activity Type if required. The predefined Microsoft Exchange field values that allow a record to be synchronized are all valid values for the Siebel Activity Type field. End users can specify which calendar records to synchronize by placing a valid value in the appropriate Exchange Calendar field.

If inbound activity filtering is enabled and the default value for the Type field is Not Set, then SSSE does not attempt to synchronize Exchange calendar records with blank Category fields. For more information about setting up inbound activity filtering, see Process of Enabling Inbound Activity Filtering.