About the Messaging Client AddIn EAI Url Parameter

You must set the MsgClientAddInEAIUrl Siebel Enterprise Server parameter, which defines the path to the Siebel EAI object manager. The Add-In Update Agent uses this path to download data from Siebel Business Applications and cache the data on the client's desktop. The EAI Object Manager specified does not have to be on the same computer as the PIMSI Engine, and does not have to be dedicated to the PIMSI Engine. For information about the Add-In Update Agent, see Installing Siebel Outlook Add-In.

Caution: You must use the same authentication mechanism for the Application Object Manager and the EAI Object Manager used to refresh the data cache. This is because SSSE uses the user name and password of the currently logged in user to log in to the EAI Object Manager to refresh the data cache. If the authentication mechanism for the Object Manager is different from the authentication mechanism for the application, then this results in a refresh failure. For additional information on authentication methods, see Siebel Security Guide.