Example of Defining an Email Body Template for Synchronization Error Notifications

This topic gives one example of defining an email body template for PIMSI Engine synchronization error notifications. You might use this feature differently, depending on your business model.

In the following procedure, an email body template is configured for the Task domain.

To define an email body template for the Task domain

  1. Navigate to the Administration - PIM Server Integration screen, Configuration, and then the PIM Server Integration Configuration view.

  2. Select the Exchange Calendar Profile.

  3. In the Configuration Parameters list, create records with values similar to the following:

    Section Parameter Value

    Email Template:IPM.Task

    MsgBody1

    \n SSSE fails to synchronize %Domain% record for the sync enabled user %login% \n The record has the following characteristics \n Subject: [Subject] Start Date: [StartDate] End Date: [EndDate] \n The error

    Note: The characters \n indicate the start of a new line.

    Email Template:IPM.Task

    MsgBody2

    Message was %ErrorMessage%

Assume the values shown in the following table exist for the placeholders used in the message body of the email template defined in this example:

Placeholder Value

Domain

IPM.Task

Login

GABBO

Subject

Meeting in the month of March

Start Date

3/3/2011

End Date

3/5/2011

Error Message

One or more required fields are missing.

Then the email message received by the administrator when a synchronization error occurs in the Task domain will read as follows:

SSSE fails to synchronize IPM.Task record for the sync enabled user GABBO
The record has the following characteristics: 
Subject: Meeting in the month of March
Start Date: 3/3/2011
End Date: 3/5/2011
The error Message was: One or more required fields are missing.