About File Extension Checking on the Siebel Mobile Web Client

You can configure file extension checking on the Siebel Server and on Siebel Mobile Web Clients. To implement new system preference values defined on the Siebel Server on the Siebel Mobile Web Client, synchronize the Siebel Mobile Web Client with the Siebel Server, then stop and restart the Siebel Mobile Web Client.

The file extension checking settings you specify at the Siebel Server level take precedence over Siebel Mobile Web Client settings. For example, if the file extension .exe is among the list of excluded file extensions on the Siebel Server, but is not excluded by the Siebel Mobile Web Client, when the Siebel Web Client connects to the Siebel Server to synchronize the local database, the following occurs:

• All attachment records with the .exe file extension are rejected for synchronization with the enterprise database

• A delete operation for each attachment record of type .exe is generated

During the next synchronization session, the delete operations for the rejected attachment records are executed on the Siebel Mobile Web Client and all the attachment records with the extension .exe are deleted.