Assigning Rights to the Siebel File System on Windows

Use the following procedure to assign the appropriate rights to the Siebel File System on Windows.

To assign the appropriate rights to the Siebel File System on Windows

  1. In Windows Explorer, navigate to the Siebel CRM directory, for example, SBA_82.

  2. Right-click the Siebel CRM directory, and select the Sharing and Security option.

  3. Click the Security tab.

  4. Select the Advanced option.

  5. Deselect the Inherit from parent permissions check box.

  6. When prompted, select the Remove option.

  7. Check the Replace permission entries on all child objects option.

  8. Click Add and assign full control permissions to administrators and the Siebel Service account. Administrators require full rights on the Siebel File System to perform backup or recovery tasks

  9. Click OK.

    The file permissions are replicated on all child objects.

  10. Repeat this procedure for the Document Server directory. Assign file system rights through the Microsoft Management Console and the security template snap-in.