Guidelines for Deploying Siebel Business Applications Across a Firewall

When deploying Siebel CRM across a firewall, verify that your firewall and proxy servers support the HTTP 1.1 protocol. This protocol enables functionality, such as inline data compression to improve performance for bandwidth-constrained environments, cookies, and other features.

If your firewall does not support HTTP 1.1, and you use HTTP 1.0 instead, then lower performance will result. The following requirements apply if you do not use HTTP 1.1:

  • Web server compression for the Application Interface must be disabled. So in the Application Interface profile, disable the HTTP 1.1-Compliant Firewall/Enable Web Compression parameter. (Use other settings where compression is known to be supported, or might be supported.) For more information, see Siebel Installation Guide.

  • Make sure that the firewall can handle cookie-wrapping or other proxy-specific features that enable forwarding of a cookie. Or, reduce or remove the use of cookies in your Siebel Business Applications. For more information, see About Using Cookies with Siebel Business Applications.

  • Make sure that your proxy server does not pass to the Application Interface any header content that uses HTTP 1.1 protocol. The proxy must remove any header content that is not compliant with HTTP 1.0.