LDAP Configuration for Siebel CRM
To configure LDAP for Siebel
- Connect to Siebel server machine and launch the server manager
(
srvrmgr
command in the console or terminal) - Execute the following commands on the server manager console. Servername
parameter is the LDAP server name and port is LDAP
port.
change param servername = "ldap_server.domain.com" for named subsystem ldapsecadpt change param port=ldap_port for named subsystem ldapsecadpt change param basedn="ou=people,o=example.com" for named subsystem ldapsecadpt change param applicationuser="uid=appuser,ou=dirdemos,ou=people,o=example.com" for named subsystem ldapsecadpt change param applicationpassword=LDAP_PASSWORD for named subsystem ldapsecadpt change param sharedcredentialsdn="uid=mssql,ou=dbcreds,ou=people,o=example.com" for named subsystem ldapsecadpt change param RolesAttributeType= physicalDeliveryOfficeName for named subsystem ldapsecadpt
- Execute the following commands on the server manager console to change the
security adapter for the required component (for example,
sccobjmhgr_enu
for callcenter). See the following example for eservice ENU application:change param SecAdptMode=ldap for comp eCommWirelessMgr_enu change evtloglvl SecMgrLog=5 for comp eServiceObjMgr_enu change evtloglvl SecAdptLog =5 for comp eServiceObjMgr_enu
The last two commands (optional) are to increase the logging levels for SecMgr and SecAdpt so that in case of any issues you can analyse a detailed log file.
- Bounce Siebel services for the changes to take effect.
- Update user name and password in the AI profile through SMC and deploy.