Modifying Fields Used to Determine a Duplicate User
You can change the fields that are used to determine whether a duplicate user exists.
The following procedure is intended to list the major steps you must perform to modify the fields used to determine a duplicate user. For detailed information about performing any step, see Configuring Siebel Business Applications.
To modify the fields used to determine a duplicate user
- Open Siebel Tools. 
- Lock the User Registration project. 
- Determine the fields in the User Registration business component that you want to add or delete from the duplication comparison. - In the Object Explorer, expand Business Component, and then expand its Field child. 
- In the Business Component list, select the User Registration business component. 
 
- In the Object Explorer, expand Business Service, and then click on its Business Service User Properties child. - The Business Services list and the Business Service User Properties child list appear. 
- In the Business Services list, select User Registration. 
- Delete a field from the duplication comparison: - In the Business Service User Properties list, select the record with name - App User Key: Defaultnumber or- App User Key: Siebel eChannelnumber (for Siebel Partner Portal) whose value is the User Registration business component field you want to delete from the comparison.
- Click to put a check in the Inactive field, and then commit the record. 
 
- Add a field to the duplication comparison: - In the Business Service User Properties, create a new record. 
- Complete only the following fields, using the indicated guidelines. - Field - Guideline - Name - Enter - App User Key: Defaultnumber or- App User Key:application number, where application is the name of the Siebel application, and number is the next number in the sequence for this particular user property. This entry is case-sensitive.- For example, you might enter - App User Key: Default 2to add a field for Siebel eService, or- App User Key: Siebel eChannel 4to add a field for Siebel Partner Portal.- Value - Enter the name of the field in the User Registration business component that you want to add to the duplication check. 
 
- Update the repository and deliver the updates, then unlock the User Registration project.