Scenario That Applies Access-Group Access Control
Assume that you want the status of your resellers to determine which of your knowledge resources they have access to. Your resellers include partner organizations and some individual consultants who are not associated with a partner organization. Your solution must meet the following requirements:
Provide your base resellers access to basic product information resources, for example, service FAQs, product documentation, and product training classes.
In addition to basic product information, provide your "premier" resellers access to more sales-specific resources, for example, marketing FAQs, documents that provide guidance on customer decision issues, and sales training classes.
In addition to product and sales resources, provide your alliance resellers access to resources to help design entire marketing campaigns, for example, competitive briefs and training classes.
As the status of a reseller changes, the administration required to change the reseller’s access to data must be minimal.
The following image illustrates one access control structure that solves this business problem. This solution assumes that your partners are stored as organizations, in which partner users are associated with positions. The consultants exist as users — they have responsibilities, but not positions, and are not associated with an organization.
The Resellers Community is an access group hierarchy. Each node is an access group whose members are partner organizations and a single user list. The user list in each node contains all consultants of the appropriate status. For internal administrators to have visibility of the catalog, include their positions in the Alliance access group.
The Reseller Resources Catalog is constructed of categories containing data and nodes that are empty categories to define access levels.
Apply the following principles to construct this structure:
Resellers Community. Construct the Resellers Community so that the upper levels have the narrowest access to resources. Therefore, the Base Resellers access group is the parent of the Premier access group, which is in turn the parent of the Alliance access group.
Reseller Resources Catalog. Construct the Reseller Resources Catalog so that the Product Resources, Sales Resources, and Alliance Resources nodes are all first-level categories in the catalog.
For information about creating and administering catalogs, see Siebel eSales Administration Guide.
The child nodes to the Product Resources node include categories of product resources. The child nodes to the Sales Resources and Alliance Resources nodes are determined similarly.
