Configuring the Inbound Web Service for Intelligent Advisor Metadata Web Service

If you want to integrate Intelligent Advisor with Siebel Public Sector Self Service, you must first configure the inbound Web service for Intelligent Advisor Metadata Web Service.

Note: To work with inbound Web services you must use the Siebel Call Center client.

To configure the Inbound Web service for Intelligent Advisor Metadata Web Service

1. In Siebel Call Center, choose Site Map and locate Inbound Web Services.

2. Create the required Web service records in the Inbound Web Services list.

   Note: For more information on working with Inbound Web services and service ports, see Siebel CRM Web Services Reference.

3. Create a new service port for each Web service record in the Service Ports list.

   Note: For more information, see OPA Get Meta Data Service For PUB Sample Intake Contact Workflow.

4. Create an operation record for each newly created service port in the Operations list, using the following parameter values:

   • Name. Enter the operation name in the correct format. For example, if the CheckAlive method has the prefix Sample, then the operation Name is SampleCheckAlive.

   • Request Filter Service Display. Enter Metadata Filter Service.

   • Request Filter Method Display. Enter Request Filter Method.

   • Response Filter Service Display. Enter Metadata Filter Service.

   • Response Filter Method Display. Enter Response Filter Method.