1. Self Service Administration Guide
  2. OIA Get Checkpoint Workflow

OIA Get Checkpoint Workflow

This is a generic workflow that gets the checkpoint for an interview that is being resumed. The following figure shows this workflow. Copy and modify this workflow as required for your deployment.

The OIA Get Checkpoint workflow is described in the surrounding text.

Workflow Description

This workflow performs the following actions:

  1. Get Context Parameter. This step calls the GetRequestParameter method from the OPA Interview Framework Service business service. It retrieves the required Intelligent Advisor parameters from the Intelligent Advisor request. All of the parameters configured in OIAParamMapping integration mapping are part of the output property set.

  2. Get Snapshot. This step calls the UpsertRecord method from the PUB OPA Utilities Service. Using the ApplicationRowID for the checkpoint, the snapshot is retrieved from the Siebel database.

  3. Prepare Get Checkpoint Response. This step calls the PrepareGetCheckpointResponse method from the OPA Interview Framework Service business service to prepare the Get Checkpoint Response IO for Intelligent Advisor, as part of the Get-checkpoint-request.