Online Data Synchronization Log Files

Log files specific to the online data synchronization process are created if errors occur when inbound fire-and-forget Web services trigger create or update operations. Error messages are written to the files in the siebsrvr\log\ directory where siebsrvr is the Siebel Server installation directory. The name of the log file takes the following format:

		MessageId EBMShortName Operation.xml

where

  • MessageId is the numeric message identifier

  • EBMShortName is the abbreviation for the EBM

  • Operation is either Create or Update

For example:

		9110970000009273DAUpdate.XML

The following table shows the log files created for each integration object if errors occur during create and update operations.

Integration Object Integration Object Short Name Log File Name of Fire-and-Forget Service

Deposit Account

DA

MessageIdDAUpdate.XML

MessageIdDACreate.XML

Loan Account

LA

MessageIdLAUpdate.XML

MessageIdLACreate.XML

Customer Interaction (Activity)

CI

MessageIdCICreate.XML

Sales Opportunity (Lead)

SO

MessageIdSOCreate.XML

Service Request

SR

MessageIdSRUpdate.XML

Customer Party

CP

MessageIdCPUpdate.XML