Enabling Nonreal-Time Email Processing
If you are processing inbound email in nonreal-time mode, then you start both Communications Inbound Receiver and Communications Inbound Processor. Complete the procedure in this topic to enable nonreal-time email processing. For information about nonreal-time email processing, see Real-Time and Nonreal-Time Processing.
To enable nonreal-time email processing
- Navigate to the Administration - Communications screen, then the All Response Groups view. 
- In the Response Groups list, select the response group for which you want to enable nonreal-time processing. 
- Click the Input Arguments view tab. 
- In the Name field, enter the RealTime input argument, and in the Value field enter False.