1. Email Administration Guide
  2. Specifying Settings for Mobile Devices

Specifying Settings for Mobile Devices

In the Mobile screen, you can manage your mobile devices and wireless messaging addresses for these devices. You can perform the following actions:

  • Register your mobile devices and specify device priority.

  • Specify mobile device addresses and specify address priority.

  • Specify the types of wireless messages you want to receive automatically from the Siebel CRM application.

You can access the Mobile screen in the following Siebel applications: Siebel Call Center, Siebel Sales, Siebel Service, and Siebel Partner Portal.

Note: You can access the Mobile screen from your Siebel CRM application running the Siebel Web Client. The Siebel Mobile Web Client does not support the Mobile screen.

To specify settings for mobile devices

  1. Navigate to the Mobile screen.

    The Message Delivery view appears (the default view in this screen).

  2. In the Mobile Devices list, select the mobile device you want to work with, or, if necessary, create a new mobile device record.

  3. Configure the selected device as described in the following topics: