About Siebel eSales

Siebel eSales allows your company to do business-to-business and business-to-consumer sales over the Web. It offers:

• Hierarchical multimedia product catalogs

• Product search

• User-specified product comparison

• Distributed catalog administration, allowing multiple-vendor catalogs

• Customer profiling and personalization, using Siebel Personalization

• Customizable order management processes, using Siebel Business Process Designer

• Online Shopping Carts, quotes, and orders, which include:

  • Order approval processes

  • Streamlined checkout processes

  • Integration with third-party taxation, credit checking, and payment processing applications

  • Integration with third-party fulfillment engines

• The following optional modules:

  • Siebel Configurator for Web-based product configuration

  • Siebel Pricer for one-to-one pricing and promotions using custom price lists

  • Eligibility for determining whether customers are eligible to purchase products.

  • Compatibility for defining global rules to determine which products are compatible.

  • Product promotions to create promotions that appear in the catalog.

  • Recommendations for defining rules to upsell and cross-sell products.