Siebel CRM 25.7 Update Documentation

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Guides listed by category for Siebel CRM 25.7 Update. Click a category to see a list of guides (without "Siebel") in that category, and then click the title to view the guide.

Installation and database upgrade | System administration | Application integration | Application development | Application administration | User guides | Release documentation

Installation and database upgrade

How to install Siebel CRM for initial use or how to upgrade to new product releases

Application Deployment Manager Guide

Database Upgrade Guide

Database Upgrade Guide for DB2 for z/OS

Deployment Planning Guide

Global Deployment Guide

Implementing Siebel Business Applications on DB2 for z/OS

Installation Guide

Marketing Installation and Administration Guide

System administration

How to plan, set up, and maintain server software for Siebel CRM and how to install and upgrade the Siebel database

Anywhere Administration Guide

Assignment Manager Administration Guide

CTI Administration Guide

Data Model Reference

Data Quality Administration Guide

Data Quality Guide for Oracle Customer Hub

Performance Tuning Guide

Remote and Replication Manager Administration Guide

Reports Guide

Security Guide

Server Sync Guide

System Administration Guide

System Monitoring and Diagnostics Guide

Application integration

How to integrate Siebel CRM internally and with third-party products

Application Services Interface Reference

Business Processes and Rules: Siebel Enterprise Application Integration

Desktop Integration Siebel Agent Guide

Enterprise Integration Manager Administration Guide

Financial Services Connector for ACORD P&C and Surety Guide

Financial Services Connector for IAA-XML Guide

Financial Services Connector for IFX XML Guide

Financial Services Enterprise Application Integration Guide

In-Memory Next Best Action Administration Guide

Integration Platform Technologies: Siebel Enterprise Application Integration

Overview: Siebel Enterprise Application Integration

Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide

Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide

Smart Answer Connector Guide

Transports and Interfaces: Siebel Enterprise Application Integration

XML Reference: Siebel Enterprise Application Integration

Application development

How to configure Siebel CRM

Business Process Framework: Task UI Guide

Business Process Framework: Workflow Guide

Configuring Siebel Business Applications

Configuring Siebel Open UI

CRM Web Services Reference

CRM Web Services Reference, Related Web Services Files (zip file, 59 KB)

Deploying Siebel Open UI

Deploying Siebel CRM Containers

Deploying Siebel CRM Containers on Kubernetes using Siebel Cloud Manager

Developer's Reference

Developing and Deploying Siebel CRM

eScript Language Reference

Global Deployment Guide

Object Interfaces Reference

Object Types Reference

Order Management Infrastructure Guide

REST API Guide

REST API: Product Administration REST API OAS Specifications (zip file, 355 KB)

REST API: Sample Product Administration Postman Collection (zip file, 17 KB)

Siebel Approval Manager Guide

Testing Guide

Tools Online Help

Using Siebel Tools

VB Language Reference

Application administration

How to plan, set up, and maintain Siebel CRM and application data

Applications Administration Guide

Automotive Guide

Chat Guide

Clinical Trial Management System Guide

Communications Guide

Consumer Goods Guide

Correspondence, Proposals, and Presentations Guide

Dealer Administration Guide

Demo Users Reference

Email Administration Guide

Energy Guide

eSales Administration Guide

Events Management Guide

Field Service Guide

Finance Guide

Forecasting Guide

Healthcare Guide

HelpDesk Guide (PDF)

High Tech and Industrial Manufacturing Guide

Hospitality Guide

In-Memory Next Best Action Administration Guide

Insurance Guide

Life Sciences Guide

Loyalty Administration Guide

Mobile Guide: Connected

Mobile Guide: Disconnected

Oracle Customer Hub (UCM) Master Data Management Reference

Order Management Guide

Order Management Guide Addendum for Communications (PDF)

Order Management Guide Addendum for Financial Services

Order Management Guide Addendum for Fleet Management

Partner Relationship Management Administration Guide

Personalization Administration Guide

Pricing Administration Guide

Product Administration Guide

Public Sector Guide

Search Administration Guide

Self Service Administration Guide

Smart Answer Guide

SmartScript Administration Guide

Territory Management Guide

User guides

How to use Siebel CRM

Fundamentals Guide

Marketing User Guide

Mobile Guide: Connected

Mobile Guide: Disconnected

Release documentation

Update Guide and Release Notes

System Requirements and Platform Certifications

Licensing Information User Manual (PDF)